How Much Data Do You Use?

As I mentioned last month, I took the plunge into Windows Phone 7 on the AT&T network. For me, this is the first smartphone I’ve owned on my personal cellular account. I’ve had two other smartphones in the past; a Samsung Windows Mobile device on Verizon about 8 years ago and an iPhone 3G on the AT&T network for the last two years; but I’ve never had to track my usage or pay for those, as they were provided by my employers at the time. With the iPhone, at least (I’m not sure about the Samsung device), the data plan was unlimited, so there was nothing to track.

However, with my new Windows Phone handset, I selected the lower-tier data plan on AT&T’s network (200 megabytes of data for $15/month).

Watch Your Phone Bills!

We received our monthly Verizon bill this month and were shocked to find nearly $30 worth of extra charges. The bill said “This portion of your bill is provided as a service to Enhanced Services”. Lower down, it said “Charged on behalf of Rocket Communication”.

After a bit of Googling, I found quite a few stories about similar situations. It seems that Rocket Communication has a habit of doing this to people, and are notoriously difficult to get ahold of. I will let you know how it goes. I do not plan on paying these charges.

Here is a sampling of the posts I found on this subject:

Update

I was a bit reactionary in posting this. However, I want to share what I experienced, in case any of you suffer the same issue (after talking with Verizon, it seems that this is extremely common).