Customer Service – A Company Finally Gets It Right

Although this is on the outer fringes of technology-related information, I just wanted to post a happy story about an experience with customer service.

Those of you that have followed this blog for a while should know that I have had some very poor experiences with customer service in the last few years. I was honestly beginning to think that it was perfectly normal for companies to completely ignore their customers any time a support issue came up.

Three Major SuSE Support Forums Merge

The OpenSuSe Mascot - GeekoPresumably, in preparation for OpenSuSE 11.0, which should be released very soon, the top three support forums devoted to the software have merged into one.

The forums I frequented for support (, along with agreed to merge with the official forums found at As a result, there is now only one definitive place to look for help with OpenSuSE and Linux in general.

Be sure to pop over to and register if you’re even the least bit interested in using Linux.