We received our monthly Verizon bill this month and were shocked to find nearly $30 worth of extra charges. The bill said “This portion of your bill is provided as a service to Enhanced Services”. Lower down, it said “Charged on behalf of Rocket Communication”.
After a bit of Googling, I found quite a few stories about similar situations. It seems that Rocket Communication has a habit of doing this to people, and are notoriously difficult to get ahold of. I will let you know how it goes. I do not plan on paying these charges.
Here is a sampling of the posts I found on this subject:
- http://www.ripoffreport.com/reports/0/381/RipOff0381035.htm
- http://www.ripoffreport.com/reports/0/365/RipOff0365818.htm
- http://www.complaintsboard.com/?search=rocket+communication
Update
I was a bit reactionary in posting this. However, I want to share what I experienced, in case any of you suffer the same issue (after talking with Verizon, it seems that this is extremely common).