Usability Testing for Your Web Site

This morning, I am attending a shortened session about usability testing called “Usability Testing Without the Scary” by Dana Chisnell, author of The Handbook of Usability Testing. She presented the full version of this session yesterday during the all-day sessions, while I was attending the HTML5 and CSS3 presentation from Molly.

For this session, Chisnell began by asking the audience for some of the main points we would like her to cover in the much shorter timespan she has today. To begin, someone asked the generic question about how we should be performing usability testing. I then asked, as advanced or “power” users, how do we, with limited resources, attempt to understand how the standard user will attempt to use our Web site. One other person asked if there were ways to increase or encourage participation in usability studies.